Gravit8 are the South African agents of the German CRM solution, CAS genesisWorld.
CAS genesisWorld, is a customizable customer relationship management (CRM) solution. It’s flexibility in terms of modules and workflow, made it a no brainer for Gravit8 to strategically align with.
It’s so flexible that it can be tailored to your needs, unlike any other “out the box” CRM solution. The range of smart modules and interfaces means that there is a solution for every requirement.
The core functions of CAS genesisWorld, specially designed for SMEs, are set out below:
Improved planning through transparency: From opportunities to expected turnover, projects and resources – CAS genesisWorld uses all of your data to create detailed evaluations and reports. These reports and analyses offer you a reliable means of decision support at all levels.
Customer oriented marketing with the 360° view: You can strategically define who receives your marketing campaign information by identifying those customers who are most likely to make a purchase. Key features such as multi-phase campaigns using diverse channels of communication and post-campaign marketing review are all possible.
Efficient sales planning through sales support: Reduce the costs of your acquisitions and increase your sales success by identifying opportunities throughout the complete customer life cycle. With CAS genesisWorld you can identify cross and up-selling potential, keep an eye on contracts that are about to end, and generate follow-up business.
Excellent service that delights your customers: Thanks to the central customer and project dossier, you can enjoy constant access to a comprehensive overview of all your important customer data at any time, helping you to react not just more quickly, but also more suitably. This helps you to fulfill your service agreements reliably and make delighted customers out of satisfied customers, who will then recommend your company and services.
Motivated employees through process optimization: CAS genesisWorld helps you to automate processes relieving pressure on your employees. Increased speed in the flow of information, and improved transparency, all contribute to making every employee more effective as well as significantly increase motivation.
With CAS genesisWorld, you focus on your core business, while CAS genesisWorld deals with your processes.
We have a range of worldwide success stories; please contact us if you’d like one pertaining to your industry.